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Example of Tour Operations

As soon as a delegation schedule is confirmed, we will fax you a US entrance form, necessary information for visiting US, your travel schedule, and hotel arrangements.

When your delegation is received in the US, a tour-guide will fill in a daily work sheet. On the last day of your stay in the US, each delegation leader will fill in an evaluation form. Our office will investigate our tour-guide's performance, and evaluate your report to improve our customer service and tour quality.

Every day at least one manager will contact your delegation leader or tour-guide to check your status. This is done to prevent any problems before they happen and report any difficulties to our office executives.

 We guarantee to give our guests responses and solutions for any problem within 24 hours. Our goals is,  "NO GUEST LEAVES US WITH COMPLAINTS".

 

 

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